Privacy Policy
1. What we collect
When you fill out a form or use a tool on this site, we may collect: your name, email, phone number, state of residence, calculator inputs, IP address, user agent, cookie data (Facebook click + browser cookies _fbp, _fbc, fbclid), survey responses, and your behavior on the site (pages viewed, clicks).
2. How we use it
- To match you with a licensed annuity / retirement-income specialist who works with prospects in your state.
- To contact you to schedule a call.
- To improve our marketing — measuring which ads, tools, and pages lead to useful conversations.
- To comply with our legal obligations and respond to inquiries.
3. Who we share it with
We share the data needed to deliver the service with the following named third parties:
- Cloudflare — hosting + DDoS protection for this website.
- Supabase — encrypted database that stores your form submission and outreach status.
- GoHighLevel — the CRM that the specialist we route you to uses to manage their pipeline + send SMS/email.
- Meta (Facebook) — receives Pixel + Conversions API events about which ads you clicked, so we can measure ad performance. Receives hashed contact identifiers, never plaintext name/email/phone outside what you submit on Meta's own platforms.
- The licensed specialist we route you to. Today: Jon Mall of Valoram Solutions, or Alvin Ubaldo. Additional specialists are added as our network grows; each is a licensed independent agent operating under their own firm.
4. What we never do
We do not sell or rent your personal information. We do not share it with parties unrelated to delivering the service to you. We do not share with third-party advertisers beyond the Meta Pixel + Conversions API disclosure above.
5. Cookies + tracking
This site uses the Meta Pixel to measure ad performance. The Pixel sets _fbp and (when you arrive via a Facebook ad click) _fbc cookies in your browser. You can manage Meta's use of your data at facebook.com/ads/preferences/. We honor browser Do-Not-Track signals where they're consistently applied.
6. Your rights
You can request access to, correction of, or deletion of your personal information by emailing [email protected]. We respond within 30 days.
7. Data retention
We retain lead and appointment records indefinitely unless you request deletion. Raw call recordings + transcripts (when produced) are retained for 12 months.
8. Children
This site is not directed at users under 18. We do not knowingly collect information from children.
9. Changes to this policy
We may update this policy from time to time. Material changes will be communicated by email to active leads. The "Last updated" date at the top reflects the latest revision.
10. Contact
The Annuity Institute, powered by Vital Reach Automation LLC
Email: [email protected]